Privacy Policy

Who we are

Sarah’s Virtual Solutions. Our website address is:

https://sarahsvirtualsolutions.co.uk

Privacy Policy

At Sarah’s Virtual Solutions (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website (https://sarahsvirtualsolutions.co.uk) or engage with our services.

1. Information We Collect

We may collect and process the following types of personal data:

1.1 Information You Provide to Us

  • Contact Information: Name, email address, phone number, and other details you provide through our contact form or email correspondence.
  • Service Details: Information related to the virtual assistant services you request.

1.2 Information We Automatically Collect

When you visit our website, we may collect:

  • Cookies: Data about your browsing activity. See our Cookie Policy for details.
  • Device Information: IP address, browser type, operating system, and referral source.
  • Usage Data: Pages visited, time spent on pages, and other analytical data.

2. How We Use Your Information

We use your personal data for the following purposes:

  • Service Delivery: To provide the virtual assistant services you request.
  • Communication: To respond to your inquiries and provide updates related to your services.
  • Website Improvements: To analyse website performance and improve user experience.
  • Compliance: To comply with legal obligations and protect our rights.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contractual Necessity: To fulfil our obligations under any agreements with you.
  • Consent: Where you have given explicit consent (e.g., for marketing communications).
  • Legitimate Interests: To improve our services and ensure website security.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Service Providers: Third parties that assist in delivering our services, such as hosting providers or payment processors.
  • Legal Authorities: When required by law or to protect our rights.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. For more information about the cookies we use and how to manage them, please see our Cookie Policy.

6. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

7. Your Rights

Under applicable data protection laws, you have the right to:

  • Access Your Data: Request a copy of the personal data we hold about you.
  • Correct Your Data: Ask us to correct inaccuracies.
  • Delete Your Data: Request the deletion of your personal data.
  • Restrict Processing: Limit how we use your data.
  • Data Portability: Receive your data in a portable format.
  • Withdraw Consent: Revoke consent for processing where applicable.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]